Clickatell, a Chat Commerce and business messaging leader, conducted research on customer service trends and preferences for travel and retail and identified that brands that personalize both their digital and in-person commerce experiences can generate more meaningful and lasting customer relationships. In 2023, mobile messaging will emerge as the ideal channel to create these holistic […]
The post Clickatell Predicts Mobile Messaging to be the Next Big Channel for Digital Commerce in 2023 appeared first on Kenya Monitor.
